We will gladly accept your returns and exchanges within 14 days of delivery. Please send an email to firstname.lastname@example.org or reply to your order confirmation to set up your return or exchange. All items must be returned in unused, original condition along with the original packaging. Items returned with sigs signs of wear are subject to a restocking fee to be determined on a case by case basis. You are responsible for shipping back to our location. Please purchase shipping insurance on your return shipment as we can not be responsible for lost or damaged items. Once received, you will be refunded the purchase price of the product or shipped your replacement item. Items purchased with free shipping will receive a refund minus our shipping costs. Custom orders are non-returnable. Please feel free to email or call with any questions.